QVC emphasizes digital convenience in new app, rebrandQVC is making its customers an offer of a more user-friendly, digitally-focused shopping environment. Study: This type of search is growing in popularitySeeing just may be believing for an increasing number of consumers. Birks Group offers new mobile shopping option Luxury jewelry retailer Birks Group is opening its mobile commerce business to Chinese social media/m-payment platform WeChat in its Canadian banners. Survey: How do consumers want to be recognized by retailers? Consumers want retailers to track them, but not necessarily in the way retailers expect. Study: Five customer experience disconnects to avoid Brands need to do a better job connecting with customers in several key touchpoints. Study: Gen Z is truly the digital generation Retailers targeting Gen Z consumers need to offer the right kind of omnichannel customer experience. Starbucks staying out of 2020 presidential race Starbucks is not going to get involved in national political campaigns — even if its former CEO is running for president. Jeweler goes for omnichannel dazzle with next-generation stores Helzberg Diamonds is using leading-edge technologies such as augmented reality (AR) to modernize its brick-and-mortar customer experience. American Eagle Outfitters puts unique spin on new marketing American Eagle Outfitters enlisted its Gen Z customers to star in its new marketing campaign — and also gave them full creative control. RetailMeNot: Ten retail marketing trends for 2019 Retail marketers’ approach to younger shoppers may differ from conventional wisdom in 2019. First Previous 79 80 81 82 83 Next Last