Mass Merchant

A group of pharmacy workers within Target Corp's store in Brooklyn, N.Y., have won a vote to form a micro-union, making it the first unionized store at the retailer since its inception in 1902, according to Reuters.

A group of pharmacists and pharmacy technicians won an initial ballot, 7-2, to form the union, according to a filing on the National Labor Relations Board website and union officials, the report said.

Walmart has figured out how to tap into its shoppers’ offline habits to drive more engagement online, according to a new report from Quartz.

Walmart has managed to do something very few retailers have accomplished: Convince millions of people its mobile app is useful enough to snag a prime spot on their phones’ home screen.

Read more about Walmart's strategy by clicking here.

Wal-Mart Stores Inc. is reportedly making a significant investment to support e-commerce operations.

According to the Tampa Bay Business Journal, Walmart is spending $200 million on a new distribution facility in Polk County, Florida that will be dedicated to fulfilling e-commerce orders.

On the same day Target launched a pilot<span st

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

Just in time for the holidays, Amazon.com has extended its addictive Prime Now service to Southern California by establishing four distribution hubs.

Justice continues to be a drain for the Ascena Retail Group, but in the fourth quarter Lane Bryant also proved to be a burden, as the company reported a drop in same-store sales.

The operator of Justice, as well as stores under the Lane Bryant, Cacique, Maurices, Dressbarn, and Catherines brands, said combined same-store sales declined 2% during its fourth quarter of fiscal 2015 ended July 25.

The latest posting from the McMillanDoolittle blog:

Target announced a partnership with Instacart in Target’s hometown of Minneapolis. This is Target’s first experiment with same-day delivery of products, and it coincides with the expansion of their grocery and fresh business.