Mass Merchant

CBL is giving shoppers with kids a fun reason to visit its centers.

CBL & Associates Properties and Playtime have entered into a multi-year partnership with Fisher-Price, Inc., a leading infant and preschool toy manufacturers, and a subsidiary of Mattel, Inc., to design soft play areas at select CBL centers nationwide.

A group of pharmacy workers within Target Corp's store in Brooklyn, N.Y., have won a vote to form a microunion, making it the first unionized store at the retailer since its inception in 1902, according to Reuters.

Reuters was first to report on Wednesday that a group of pharmacists and pharmacy technicians won an initial ballot, 7-2, to form the union, according to a filing on the National Labor Relations Board website and union officials.

More associates working more hours to elevate the customer experience is the pledge Walmart COO Judith McKenna is making to holiday shoppers this season.

The day after Kohl’s, Toys “R” Us and UPS announced ambitious holiday hiring plans, Walmart said it would add 60,000 seasonal workers after giving existing workers the opportunity to pick up extra hours.

It’s official – Target Corp. will face a class action lawsuit related to its November 2013 data breach.

It’s early evening in Chicago circa 2020. A courier company van sits in traffic, toting Target packages ordered from a customer’s phone at noon for delivery by end of the day (called AM/PM delivery). Nearby, a car contains a single mom who drives part-time for Deliv; she’s stressed because she may not make the time window selected by a Macy’s customer earlier that day.  

Taubman Centers named Simon J. Leopold, treasurer and executive VP, capital markets, as CFO, effective Jan. 1.

Leopold will succeed current CFO Lisa A. Payne, who will continue as vice chairman until she leaves the company in March. Payne has been with the shopping center development and management company since 1997. Earlier, she was a vice president of Goldman, Sachs & Co.’s investment banking division.

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

Target Corp. is going high-tech with efforts to improve employee fitness. All 335,000 U.S. employees of Target will be offered free or subsidized wearable digital activity trackers from Fitbit Inc.

As part of the program, management will have a dashboard that can track individual employees by activities such as how many steps they take in a day. The basic FitBit Zip device will be provided free, or Target will help employees pay for a costlier FitBit wristband device.