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Consumer Electronics

  • Shoppers prefer mobile devices over store employees, in-store info

    ARLINGTON, Va. - More than half (58%) of shoppers who use mobile devices say they prefer to look up information on their devices while shopping, rather than talk to store employees – especially among men and shoppers aged 25-44 - according to a new by the Consumer Electronics Association (CEA). Additionally, 62%  of mobile shoppers indicate they perceive the information they gather via their mobile device as more beneficial than the information available in-store via product displays or sales literature.

  • Five Brands to Watch in 2015

    Brand-building expert and consultant Denise Lee Yohn has released her annual outlook for the year,  “Brands to Watch in 2015.”

  • Look out, Google Glass: Luxottica, Intel partner on wearable tech

    Miami – Google Glass has some competition on its hands. Luxottica Group S.pA. is launching a multiyear R&D collaboration with Intel Corp. to create eyewear infused with smart technology.

    The ultimate goal is to deliver smart, fashion-forward products that are meaningful and desirable to consumers. The first product from Intel and Luxottica is expected to launch in 2015.

  • One Daytona breaks ground on early site work

    Daytona Beach, Florida - One Daytona, the proposed mixed-use and entertainment destination across from Daytona International Speedway in east Central Florida, began early site work November 24, according to joint-venture owners International Speedway Corp. and Jacoby Development. The work underway includes phase one infrastructure improvements by P&S Paving.

  • Is Groupon headed for a resurgence?

    Despite increasing competition from Amazon Local and Google Shopping, Groupon announced Tuesday that its holiday weekend sales set a new record.

    For the full Black Friday through Cyber Monday weekend, the e-commerce site’s North American sales climbed over 25 percent from last year, the company reported. This year's Black Friday and Cyber Monday were the two biggest days in Groupon's North American history, the firm said.

  • Record-setting Cyber Monday for Walmart—biggest day ever for online orders

    SAN BRUNO, Calif.- It was a very busy Monday—Cyber Monday to be more specific— for Walmart. The discounter said  that Cyber Monday 2014 (Dec. 1) was the biggest online day in its history for orders. Customers viewed more than 1.5 billion pages on Walmart.com between Thanksgiving and Cyber Monday.

  • Study: Who you gonna call? For customer service, L.L. Bean

    New York – If you were looking for quality call center service from an online retailer during Black Friday or Cyber Monday, then you wanted to shop at L.L. Bean. According to data from analysis firm StellaService, L.L. Bean led in customer service call response time on Black Friday (10 seconds), Cyber Monday (six seconds) and Cyber Weekend (nine seconds).

    L.L. Bean actually improved its call center response time compared to its month-to-date average. Other notable findings included:

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