Kendra Scott preps the enterprise for holiday rushA fast-growing specialty jewelry retailer is enhancing its brick-and-mortar stores, e-commerce, customer loyalty program and supply chain in time for the holidays. Advance Auto Parts drives away unauthorized web adsA leading aftermarket auto parts retailer is increasing customer conversion rates by preventing “hijacking” of shoppers’ online journeys. Alibaba supports Singles Day with cloud computing, 3D models There was no “magic” behind Alibaba’s successful 2020 edition of its Singles Day sales holiday, just a lot of innovative technology. Amazon shakes up pharmacy landscape with launch of online prescription service CVS Health and Walgreens are already feeling shock waves from the opening of Amazon’s new online drugstore. CSA Q&A: Fabletics avoids pandemic layoffs with ‘omni-associates’ An omnichannel activewear retailer transitioned store associates to digital customer service roles during the COVID-19 shutdown. Tanger will send your purchases home for the holidays A leading outlet shopping center operator is aiming a new self-serve shipping service at out-of-town holiday shoppers. CSA Exclusive: Woodman’s fills store inventory gaps with robots A regional Midwest grocer is helping keep shelves properly stocked during the COVID-19 pandemic with robotic assistance. Quick-service retailers steer toward innovation at the drive-thru Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology. Survey: New year will bring some new shopping habits A majority of consumers say COVID-19 will continue impacting how they shop in 2021, but brick-and-mortar retailers have reason for optimism. Cole Haan steps into online returns partnership with UPS Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases. First Previous 316 317 318 319 320 Next Last
