Salesforce: Connected consumers expect omnichannel convenience New Balance aligns enterprise operations with customer demand Ikea builds digital commerce capability with Google Cloud Burger King parent updating drive-thru at 10,000 locations Drive-thru customers at Burger King, Tim Hortons and Popeye’s are in for a new personalized and streamlined experience. CSA Exclusive: Raley’s takes on 2020 with omnichannel innovation A California-based regional grocer is leveraging dark stores, e-commerce, and personalized customer service to thrive during COVID-19. Chipotle opens transparency into ingredient sustainability Chipotle Mexican Grill is teaming up with Bill Nye the Science Guy to educate customers about how its meals impact the world around them. Oracle: Holiday shoppers will spend more, return less Six in 10 consumers plan to spend the same or more on the holidays as they did in 2019, and the percentage planning to make returns has dropped by half. CSA Q&A: Holiday success requires supply chain transparency Expected surges in holiday e-commerce, along with unpredictable demand spikes, mean retailers must collaborate closely with suppliers. Amazon pays customers for providing additional shopping data Amazon is extending its tracking of customer purchase habits beyond the limits of its own e-commerce site. SAP opens industry cloud solutions portfolio to retail Retailers have access to a new set of cloud-based ERP applications tailored to their requirements. First Previous 319 320 321 322 323 Next Last
