Survey: Customer digital expectations rise post-COVID-19Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted. McDonald’s pilots faster ordering, payment solutions at drive-thruDrive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor. The top five most ‘competent’ premium omnichannel retailers are… A luxury goods powerhouse is tops in omnichannel “competence.” CSA Q&A: How to have a digital, extended and disruption-free holiday The 2020 holiday season will require retailers to prepare for early surges in omnichannel shopping and demand spikes. Multi-tier loyalty program takes test flight at Giant Eagle Giant Eagle is bringing its loyalty offering to new heights with the initial rollout of a program called myPerks. Joann unwraps streamlined BOPIS, curbside in time for holidays A specialty crafts and fabrics retailer has added mobile location capability to its omnichannel pickup service. Alibaba and Farfetch seek digitally transformed luxury market A Chinese e-commerce giant and an online luxury fashion retailer are forming a new joint omnichannel venture. Survey: Return policy influences purchase decisions Retailers seeking to boost omnichannel sales should ensure the quality of their return and home delivery services. CSA Exclusive: Footwear chain finds 3D foot scans a perfect fit Tradehome Shoes is leveraging an integrated footscanning solution to boost in-store sales and increase its understanding of customer needs. Marks & Spencer enhances private label product development A British retail giant is using digital product testing and 3D design technology to make better decisions about new private-label goods. First Previous 317 318 319 320 321 Next Last
