ERP/CRM

Regional grocer launches infrastructure-as-a-service (IaaS) initiative.

H-E-B has opened an 81,000-sq-ft., high-tech office space in Austin Texas, that reflects the regional grocer’s digital push and includes lots of amenities. 

Retailers are overestimating the effectiveness of their customer-facing solutions.

Vertical specialty apparel retailer achieves a unified view of customers for improved call center performance.

Looking back on the POS outage that paralyzed Target stores nationwide on June 15, it seems the discounter got two things wrong, but one big thing right.

Whether they want to remember what the dormouse said or check store inventory levels, Sam’s Club employees can “Ask Sam.”

Rite Aid Corp. is enhancing its omnichannel capabilities to create a consistent and personalized shopping environment.

Hardware cooperatives sat at the top of the J.D. Power 2019 Home Improvement Retailer Satisfaction Study.