Starbucks individualizes loyalty offersA global coffee giant ensures that it keeps the personal touch. Borders co-founder launches robotic fulfillment serviceRoboFS is designed to enable quick, touchless order fulfillment. Weis Markets applies AI to pricing A mid-Atlantic grocery retailer is ensuring the success of its pricing strategies with advanced analytics. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Expert Insight: The ‘New Next’ for Retail In early 2020, retail was predictable. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. CSA Exclusive: Google sees cloud as key to retail COVID-19 response COVID-19 is having a varying impact on retailers, but Google views cloud computing as the platform to solve underlying industry issues. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. Hy-Vee offers express pickup, expands online assortment A regional Midwestern grocer is enabling customers to order more products online and pick them up at local stores faster. PepsiCo complements retail sales with DTC sites A global CPG giant is entering the e-commerce vertical as online demand for food and beverage products grows during the COVID-19 pandemic. Three emerging digital retail trends caused by COVID-19 Retailers are rapidly adapting to pandemic-related shifts in consumer behavior. Survey: Personalized service keeps customers happy Customer service personalization can boost shopper spending and retention. First Previous 292 293 294 295 296 Next Last