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ERP/CRM

  • Using Unified Retail Planning to Break Out of Functional Silos

    Retail today isn’t for the faint-hearted. A recent quote from business magnate and investor Warren Buffet is quite telling, “I think retailing is just too tough for me, just generally.”   
  • Visa and Uber take rewards program nationwide

    Uber riders nationwide can now earn credits for shopping and dining under a rewards program with Visa.   The program, Visa Local Offers with Uber, launched last year in the San Francisco and Los Angeles markets. It has been relaunched to be made available to Uber riders across the country. The program is open to Uber riders with an eligible U.S.-issued Visa card on file in the Uber app.  
  • Accessories retailer readies for international expansion

    With plans to triple its store portfolio in six years, Parfois needs to expertly anticipate demand and gain global visibility into its inventory.   By partnering with Oracle, the accessories retailer is one step closer to scaling its operations. Parfois added the Oracle Retail Merchandise Operations Suite and the Oracle Retail Warehouse Management System — two solutions that will support the company’s high growth and international expansion plans.  
  • Will Amazon fund an IoT network?

    A potential partnership could help Amazon enter the wireless business — a move that could further streamline its digital services.    Amazon CEO Jeff Bezos and Charlie Ergen, CEO of Dish, reportedly may be considering partnering on a potential wireless project. With Amazon’s financial backing, sources said the team could create an Internet of Things (IoT) network, reported the Wall Street Journal.  
  • Campus bookstore operator relies on cloud to service its loyal ‘Ducks’

    No visit to the University of Oregon is complete without a stop at The Duck Store.    The Duck Store opened its doors on the University of Oregon campus in 1920. (The Oregon Duck is the mascot of the University of Oregon's Ducks athletic program). It has since grown into a 13-store fleet, with outposts at sporting venues and malls. It also operates an online store that can be accessed via laptop or mobile devices. In fact, half of its Web traf-fic comes from smartphones and tablets.   
  • Supervalu embarks on IT transformation

    Eager to strengthen operations across its enterprise, Supervalu is moving to the cloud.   Through a strategic relationship with Sungard Availability Services (Sungard AS), the grocery company is replacing its mainframe technology infrastructure with a new mainframe platform that will offer cloud, back-up, and other solutions and services. The new configuration is designed to improve operations across the independent retailers it supports.   
  • Study: Loyalty program experiences falling short

    Despite increasing loyalty program membership enrollments, retailers continue to miss opportunities to satisfy shoppers.   Brands continue to invest more in loyalty programs, and enrollment has grown by 31% over the last four years. However, retailers are overlooking opportunities that will drive business results, according to “The Loyalty Report 2017.”  
  • Athletic footwear brand steps up retailing experience

    Shoe Palace is moving into the cloud to enhance its omnichannel operations.   A preferred Nike retailer, Shoe Palace is known for its high-end athletic footwear and apparel, and top-notch customer service. The family-run business opened its first store in San Jose, California in 1993. Today, the company operates 118 stores nationwide, and an e-commerce site.   
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