Canadian Tire inflates insight into customer experienceCanadian Tire Corp. is tracking the success of its customer experience efforts across channels, in real-time. eBay authenticates luxury watcheseBay is preventing fraudulent sales of luxury watches and offering new purchasing and marketing services for the category. Survey: Fashion retailers unprepared for holidays amid COVID-19 Fashion retailers are concerned about how COVID-19 may affect holiday sales, with many unsure how to prepare. Global beauty retailer gets to know its customers with Google Cloud Beauty is skin deep, but Charlotte Tilbury is diving far below the surface of its customer data. COVID-19 causes change in convenience chains Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19. GNC strengthens order management capability A leading vitamins and supplements retailer is compressing delivery times and optimizing order orchestration and fulfillment. Midwest sporting goods retailer brings checkout to the customer Scheels is equipping store associates with a mobile POS/CRM solution. Competition breeds familiarity in Amazon, Walmart offerings America’s two biggest retailers are becoming increasingly alike. Associated Grocers streamlines entire purchasing process A wholesale distributor for independent grocers is performing demand forecasting, order management, and forward buying with a single platform. Dunkin’, Circle K, White Castle pilot frictionless Mastercard tech Two quick-service retailers and a c-store chain will test a frictionless, AI-based payment and drive-thru technology from Mastercard. Three hot retail tech trends from the summer of ‘new normal’ As summer 2020 draws to a close, it is time to look back on how COVID-19 helped shape some key developments in retail technology. Amazon continues health push with Fitbit-like device Amazon is expanding its healthcare offering into wearables. First Previous 281 282 283 284 285 Next Last
