Exclusive Q&A: Lands’ End begins omnichannel design with customerChain Store Age recently spoke with Sarah Rasmusen, chief customer officer of vertical specialty apparel retailer Lands’ End, about the company’s highly customer-centric approach to providing an omnichannel shopping environment. Industry group working to phase out barcode-based couponsThe Coupon Bureau is developing a universal digital coupon. Gap revamps rewards program across core brands Gap Inc. is introducing a new corporate loyalty program that will be individually branded for its four major store banners. Kroger debuting health platform with a little help from famous friends The Kroger Co. is launching a new Wellness Experience platform, and pop star Jewel is helping spread the news. Giant Eagle eyes fast, accurate curbside fulfillment A Midwest/Mid-Atlantic supermarket retailer is equipping its curbside pickup program with mobile location services. QuickChek rewards consumers on the go QuickChek Corp. is rolling out a mobile scan-based loyalty program. Sam’s Club enters telehealth market A leading warehouse club chain is the latest retailer to offer telehealth services to its customers. Mexican men’s retailer integrates order management across channels Haber Holding is enabling omnichannel shopping by centralizing its view of inventory and fulfillment. Kroger introduces self-correction to self-checkout The Kroger Co. is rolling out an artificial intelligence (AI) solution designed to alert customers of self-checkout errors. Meijer shifts to contactless pharmacy management A regional Midwestern discount chain is minimizing the spread of COVID-19 with a text-accessible pharmacy customer experience. CSA Exclusive: Thanksgiving store closures create e-commerce opportunity An increasing number of big-name retailers are shuttering stores on Thanksgiving Day, but that doesn’t necessarily mean they will be losing sales. Bed Bath & Beyond takes next step into personalization Bed Bath & Beyond is obtaining a better omnichannel view of the customer with Google Cloud. First Previous 280 281 282 283 284 Next Last
