Walgreens offers digital health coverage guidanceWalgreens is providing a personalized online resource to customers seeking healthcare information. Carrefour opens Middle East customer insights to suppliersCarrefour’s franchisee in the Middle East, Africa and Asia is deploying a customer insight platform to drive store- and supplier-level improvements. CSA Q&A: Promotions can make or break holiday success Retailers seeking to overcome the uncertainty of the 2020 holiday season should focus on running promotions digitally and earlier than ever. David’s Bridal expanding its alterations business The nation's largest bridal retailer is expanding its alterations business to include merchandise from other stores. L’Oreal cloud-enables warehouse management for customer satisfaction A global beauty brand is digitalizing its distribution center processes to ensure customers receive the products they want, on time. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. CSA Exclusive: Casey’s puts the customer first in its COVID-19 response Casey’s General Stores is building its “new normal” operational strategy around meeting customer needs. Regional grocer shifts sourcing to meet changing customer demand Midwest grocery retailer Fareway is optimizing product discovery to ensure it stocks the goods customers want to buy. CSA Q&A: Retailers streamline store operations with robots Keeping stores clean is just one task retailers can automate with robotic technology. Study: Amazon to dominate holiday e-commerce sales Amazon has been having a highly successful 2020, and that won’t likely change in the next two months. Walmart provides interactive drug safety site Walmart is stepping up its virtual efforts to combat prescription drug abuse. Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’ It’s a confusing time for customer-centric businesses. First Previous 278 279 280 281 282 Next Last
