Exclusive: Store success rests on digital transformationThe brick-and-mortar store is becoming a major center of technology. Revlon freshens up direct-to-consumer cloud infrastructureA leading cosmetics brand is deploying SAP cloud technology to support continued growth in its burgeoning e-commerce sales channel. Amazon to pay up to $1,000 for damages caused by defective products Amazon is unveiling a new process offering customers support if a defective product bought from a third-party seller causes property damage or personal injury. Accenture: Retailers investing in technologies to create ‘real virtualities’ Retailers are doubling down on their efforts to build online environments that are increasingly like the physical world. Rite Aid to revamp price, promotion and loyalty programs Rite Aid has launched a comprehensive initiative to enhance its customer experience. How retailers can ensure quick customer adoption of store technology When implementing new technology in the store, consumer buy-in can be half the battle. Knot Standard takes measurements in a (smartphone) snap A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Lamps Plus serves online customers with store associates The nation's largest specialty lighting retailer is having select brick-and-mortar employees also serve as e-commerce customer care agents. CSA Exclusive: Women’s denim brand personalizes fit – in 3D 1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. First Previous 278 279 280 281 282 Next Last
