Rite Aid to revamp price, promotion and loyalty programsRite Aid has launched a comprehensive initiative to enhance its customer experience. How retailers can ensure quick customer adoption of store technologyWhen implementing new technology in the store, consumer buy-in can be half the battle. Knot Standard takes measurements in a (smartphone) snap A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Athleta turns up heat on rivals with new wellness platform; supports Biles Athleta is upping its game. Lamps Plus serves online customers with store associates The nation's largest specialty lighting retailer is having select brick-and-mortar employees also serve as e-commerce customer care agents. CSA Exclusive: Women’s denim brand personalizes fit – in 3D 1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. CSA Exclusive: Twelve retail business cases for RFID Chain Store Age has exclusive first access to a new study suggesting that RFID is becoming a viable solution for workflows across the retail enterprise. Macy’s increases online conversions with Google-quality search Macy’s is leveraging the new managed Google Cloud Retail Search solution to reduce “search abandonment.” Bed Bath & Beyond to cut replenishment time by three weeks Bed Bath & Beyond Inc. will open two new regional distribution centers as part of a $250 million supply chain transformation. First Previous 278 279 280 281 282 Next Last