Legislation would set standards for ADA website complianceA new bill introduced to Congress would confirm that digital accessibility is a part of the Americans with Disabilities Act. Independent quick-service chain adds online orders to menuGrill City is opening its first-ever digital store. Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’ It’s a confusing time for customer-centric businesses. NRF supports ADA regulations for visually impaired website access The National Retail Federation (NRF) is encouraging legal standards for making websites and mobile apps accessible to the visually impaired. Exclusive Q&A: Adapting to customers key to post-COVID-19 success To quickly react to the unpredictability of the “new normal,” retailers need a deep understanding of shifting customer shopping habits and product preferences. Carvana brings ‘car vending machine’ to the Motor City Detroit need not panic, the city’s new brick-and-glass structure is simply an automated fulfillment center for online car purchases. Competing with Prime Day for the rest of the retail industry Head-on competition with Amazon Prime Day is virtually impossible, but that doesn’t mean you should concede sales to Amazon. Target adds new product categories to same-day delivery Target is not standing idly as Amazon and Walmart continue expanding their same-day shipping capabilities. ThredUp selling ‘rental retirees’ from Rent the Runway ThredUp customers are gaining access to expanded assortment while Rent the Runway is clearing excess inventory. David’s Bridal lets shoppers say yes to the dress – at home The nation’s largest bridal retailer is bringing inventory directly to customers via augmented reality (AR). First Previous 431 432 433 434 435 Next Last