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  • Report: Fast-fashion giant uses Google app to customize dresses

    H&M is saying yes to what is being described as a “data dress.”   The fast-fashion retailer is teaming up with Google to create and sell frocks based on customer-specific data tracked by an Android app, reported The Verge.   

  • Microsoft taps LinkedIn exec to head up tech

    Kevin Scott is joining Microsoft in the newly created role of chief technology officer (CTO).   Scott most recently served senior VP of infrastructure at LinkedIn, which Microsoft purchased in June for $26 billion.   

  • Survey: Shopping in stores a ‘chore’ for many consumers

    When did washing dishes become more attractive than shopping?   In-store shopping has lost its allure for many shoppers, who are increasingly frustrated with brick-and-mortar stores that lack the convenience of online players, according to a new global report from Capgemini’s Digital Transformation Institute.    

  • From SSKs to Mobile Pay: Three Retail Technology Predictions for 2017

    Retail in 2016 had its share of ups and downs. While several major businesses filed for bankruptcy, others in the category saw incredible growth, leveraging technology to connect with customers in new and exciting ways. For instance, Walmart tripled its online catalog and opened more stores that allow shoppers to pick up online orders in-person. In an often-cluttered retail landscape, Walmart and others have shown that technology can be a key differentiator.   

  • Home furnishing retailer delves deeper into augmented reality

    Wayfair is extending its commitment to 3D technology — again.   The online furniture retailer expanded the library of its WayfairView augmented reality app by “thousands” of products. The app is also now available on the Asus ZenFone, a smartphone that is equipped with Google’s Tango and Daydream virtual reality functionality.   

  • Three Ways AI Can Enhance Customer Experience

    At its recent I/O 2016 developer festival, Google signaled its intent to embrace artificial intelligence. With Google’s fall release of the Pixel phone and, more important, its Assistant, the transition to an AI-powered future is underway.  

  • Five Reasons Social Retailing Will Explode in 2017

    For a long time, social wasn’t a closed-loop system; but with the shift of e-commerce to mobile-first, brands can now use the data and features of social media to create hyper-personalized connections that get users to buy. And as a result, retailers can better track in-channel purchases, as well as multi-touch attribution.   

  • FTD names new executive VP, CFO

    Stephen Tucker has been appointed as FTD Companies’ new executive VP.   Tucker will also serve as CFO, replacing Becky Sheehan, who is leaving the company to pursue other opportunities. He will take on the new role as of Jan. 1, 2017.   
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