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Survey: Shoppers opt for help from phone over sales associate
When it comes for help in stores, shoppers are increasingly going mobile. That is one of the findings of a survey by Salsify, a product content management platform for distributed commerce, which revaled that 77% of shoppers use a mobile device while shopping in store. This compares to just 35% of shoppers who opt to speak to a salesperson if they have questions about a product. -
Home furnishings chain tries its hand at augmented reality
Williams-Sonoma is throwing its hat into the 3D app ring. Later this month, the chain’s Pottery Barn banner will introduce 3D Room View. The augmented reality mobile app, which is based on Google’s AR technology Tango, enables shoppers using Tango-enabled smartphones to “virtually” place Pottery Barn merchandise in any of their rooms. The goal: to enable shoppers to see how products look and fit with their existing furniture and decor — or in an empty room.

