Apple, Inc.

Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

This holiday season, merchants will see at least one major change from last year: the prevalence of mobile wallets, and consumers eager to use them.  The problem is, while many large merchants are prepared to accept mobile wallets, many smaller merchants are not.

Here’s a primer on the major mobile wallets, and what merchants need to know about each.

The two executives behind Curacao, a Los Angeles-based department store chain targeting Hispanics, have left the company to start a new retail brand called Star World.

J.C. Penney CEO Marvin Ellison contends the retailer’s turnaround plan is working and by executing three key strategies it will achieve a financial milestone that was unthinkable a few years ago.

The retail revolution may not be televised, but it will be digitized.

The new Q3 E-commerce Pulse from predictive analytics platform provider Custora shows that e-commerce revenue grew a healthy 11.8% year-over-year in third quarter 2015. E-commerce transactions rose an almost identical 11.6%.

Mobile continued to grow in significance as a channel for e-commerce in the quarter. Phones and tablets made up a combined 28.7% of e-commerce transactions, up from 23.1% of orders during the same time the prior year.

Every year, it seems, summer and the “back to school” shopping season go by in a flash.

For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

Valued at a whopping $170.3 billion in Interbrand’s 16th annual Best Global Brands report, Apple increased its brand value by 43% over last year. Google, valued at $120.3 billion, increased its value by 12%. (The top 10 brands are listed at the end of this article.)