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Survey: Consumers not that interested in mobile payment

3/10/2015

New York - U.S. consumers are no more interested in paying for purchases using mobile phones than they were six months ago, when Apple unveiled Apple Pay. According to a new poll of 1,000 U.S. adults from CreditCards.com, 17% of respondents said they would pay for items using a cellphone "always" or "most of the time" if they could.



When the same question was asked in September 2014, 13% of those answering responded similarly. Those answering "never" or "hardly ever" accounted for 64%, compared with 62% in the fall.



The indifference to mobile payments comes even as Apple, Google and other technology companies continue to push the technology.



The CreditCards.com poll also found that:



• Men and women are equally enthusiastic about mobile payments. Sixteen percent of each gender group said they are interested in paying by phone always or most of the time.



• Interest in mobile payments is spread evenly through people of different income and education levels.



• Younger people tend to be more interested in paying by phone than older Americans. Of respondents ages 18 to 29, 24% said they wanted to pay by phone always or most of the time. That figure dropped in older age categories, bottoming out at 8% of respondents aged 65 and up.


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