Research Topic

Growth at Citi Trends Inc. seems to be slowing, as the retailer reported a drop in comps and profit in the fourth quarter.

When it comes to the customer experience, one retail segment stands out above all others.

Supermarket chains took 13 out of the top 20 spots in the sixth annual Temkin Experience Ratings, with regional grocers Publix and H-E-B earning the highest overall scores. Other supermarket chains in the top 20 were Save-a-Lot, Kroger, Wegmans, Aldi, Food Lion, Shop Rite, Giant Eagle, Trader Joe’s, Wawa (classified as a supermarket by Temkin), Winn-Dixie and Hy-Vee.

When it comes to redeeming their holiday gift cards, consumers overwhelming prefer brick-and-mortar stores.

According to a survey by the International Council of Shopping Centers, 77% of consumers who received gift cards planned to redeem them in a physical store.

Even if overuse of the words disruption and transformation hadn’t diluted their meaning, they would still come up short when describing global economy altering trend envisioned by some that could have a devastating impact on consumer spending.

The federal government has extended the Investment Tax Credit (ITC) for solar energy investments through 2019. It provides businesses that install solar panels a tax credit equal to 30% of the total solar installation price. The credit will ramp down to 26% in 2020, 22% in 2021 and to 10% in 2022 for commercial solar installations.

Deals in “Mind” Games

Brain fitness might seem an unusual specialty for a retailer, but it’s proved a sweet spot for Marbles: The Brain Store.

Founded by Lindsay Gaskins and Scott Brown, the Chicago-based retailer sells games and other items designed to stimulate the brain. It made its debut in 2008, with a kiosk in a local mall. People were intrigued, but they wanted a more engaging shopping experience, said marketing director Hallie Steube.

A strong report on Friday from the Labor Department shows that retail employment was up 51,100 jobs in February on the heels of a gain of 52,100 in January.

Compared with February 2015, retail jobs were up by 247,300. The numbers exclude gasoline stations, automobiles and restaurants.

Costco Wholesale Corp. is raising entry-level wages for its hourly workers for the first time since 2007.

The move comes as other major retailers have been upping the minimum wages for their entry-level workers amid a tightening job market.

Starting this month, Costco will pay workers $1.50 more per hour in the U.S. and Canada. Workers will now earn at least $13 or $13.50 per hour, up from a minimum of $11.50 or $12 per hour.