Consumer Attitudes & Behavior

Washington, D.C. -- A report released Thursday by the Labor Department said that U.S. claims for initial jobless benefits last week posted their biggest decline in nearly a year.

The drop erased the holiday-related spike, and illustrated that a healthier labor market remains intact.

WASHINGTON — Retailers are ready to expand again, and likely will do so as the economy picks up, according to a new survey conducted by the charitable arm of the National Retail Federation and KPMG.

A new poll regarding Walmart's possible entry in New York yielded quite different responses than the one the world's largest retailer featured on its promotional website. According to the New York Daily News, a survey of 300 small retail shop owners throughout the city overwhelmingly said they would not welcome a Walmart in their neighborhood.

Cincinnati -- A survey released Thursday by Cintas Corp. found that 99% of U.S. adults say poor cleanliness negatively impacts their perception of a retail store.

In the telephone survey conducted by Harris Interactive among more than 1,000 U.S. adults ages 18 and older, respondents said that dirty restrooms and unpleasant odors are more annoying than poor customer service.

MINNEAPOLIS — During the Super Bowl, football fans look forward to guilt-free snacking and will fumble on healthy eating goals for the day, according to the 2011 Supervalu Snack Down Survey by Harris Interactive.

New York City -- Consumer spending will rise 3% this year, according to retail analysts at S&P Equity Research. While the majority of publicly traded retailers were able to capture share in 2010 from smaller competitors or those that were forced to declare bankruptcy, and also increase profit margins, the S&P retail analysts see 2011 as another good year.

Mountain View, Calif. -- Survey results released Tuesday by CyberSource, a Visa Co., showed that the online fraud rate has remained flat in the United States and Canada; however, U.K. merchants are seeing a rise in e-commerce fraud.

According to the annual surveys of e-commerce fraud in North America and the United Kingdom, the 2010 fraud rate (the percent of accepted orders which later turn out to be fraudulent) remained at 0.9% for the second straight year.

By George F. Brown, Jr., [email protected]

The increased pace of merger and acquisition activity late in 2010, including some huge deals, suggests that 2011 will be an active year. Low interest rates, significant cash on many firms’ balance sheets, and stock prices that are low enough to attract buyers but high enough to move sellers off the sidelines all reinforce that possibility.