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Consumer Attitudes & Behavior

  • Consumer credit increases for third straight month

    Washington, D.C. -- A report released Tuesday by the Federal Reserve said that U.S. consumer borrowing rose in December for a third consecutive month, led by the first increase in credit-card charges in more than two years as holiday sales improved.

  • Survey: Rebate activity on rise among consumers

    Lewisville, Texas -- New research indicates that rebate programs are rising in favor with consumers and continuing to grow as a strategic approach for marketers. According to Parago, the nation’s largest rebate provider, 47% of consumers submitted a rebate in the past 12 months, up from 37% in the prior year.

  • Spanish-dominant Hispanics tend to be brand loyal, despite economic conditions

    CHICAGO — While many consumers tend to choose less expensive products when times are tough, lower-income Hispanics that predominantly speak Spanish tend to buy brand-name personal care products at a higher rate than their English-dominant counterparts, according to recent research by Mintel.

  • Report: Kronos retail labor index reaches near two-year high

    Chelmsford, Mass. -- Kronos on Monday announced the release of its Retail Labor Index, which showed a February increase to 4.2% from 3.85% in January. (This metric is defined as the percentage of job applications that result in a hiring, normalized within a scale of 0 to 100. A level of 3.0% means that for every 100 applications received, three hirings occurred.)

    February’s metric is the highest the Index has been since August 2008 when it reached 4.45%, according to Kronos.

  • One out of three ain’t bad

    No offense to the grammatically challenged recording artist known as Meatloaf, but the notion that “two out of three ain’t bad” doesn’t apply when the issue is monthly same-store sales at Target.

  • Diversity event draws some big names

    Target director of owned brands Annie Zipfel is among those slated to participate in the fourth annual Network of Executive Women Multicultural Work force conference to be held March 1 to 3. With a theme of “Building Competencies, Growing Business,” the event will focus on the advantages of developing culturally competent organizations.

  • Report: Retailers added more jobs in January

    Washington, D.C. -- A report released Monday by The Conference Board said that retail employers expanded their work forces in January.
     
    The Conference Board’s Employment Trends Index increased 0.2% to 100.5, the highest level in two years. The measure rose 7% from a year earlier.

  • Where to next for credit delinquency rates?

    After a year of steadily declining delinquency rates in Target’s credit portfolio, January proved to be a month of stabilization as the percentage of those 60 and 90 days past due on their accounts held steady when compared with the prior month. Accounts 60 days past due represented 4.2% of credit card receivables in January and accounts 90 days past due represented 3.1%. Both figures were identical to levels recorded in December, but well below peak levels seen in February 2010 when the 60 and 90 day past due rates hit their fiscal year peaks of 6.1% and 4.5%, respectively.

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