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Consumer Attitudes & Behavior

  • Retail Rap: Malling it Over

    If we wanted to show the struggles of the classic American mall, I don’t think we could come up with a better example than Northland Mall in Southfield, Michigan. When it opened in 1954, Northland was an instant hit: an icon not only for the region, but for the nation. One of the first and largest open air centers in the nation, Northland was enclosed in 1974 and today boasts space for 96 stores and nearly 1.5 million sq. ft. of retail.

  • NRF: Consumers will save tax refunds

    Washington, D.C. – Retailers looking forward to consumers receiving their tax refund checks this year may be setting themselves up for disappointment. According to a new survey from the National Retail Federation (NRF) and Prosper Insights & Analytics, close to half (47%) of the 66% of Americans expecting a tax refund this year plan to save it.

  • Study: Four in 10 mobile shoppers compare prices

    Nuremberg, Germany – Some observers have suggested the practice of consumers using their mobile devices to check prices at rival retailers while in a store, is on the wane. However, a survey of mobile phone users in 23 countries (including the U.S.) from GfK found 40% compare prices at other retailers while in a store.

    Forty percent also contact a friend or family member for advice, while 36% take pictures of products that they might buy.

  • Survey: More than 1-in-3 consumers price check as they shop

    Almost 2-in-5 U.S. consumers who are walking the retail aisles with smartphone in hand are comparing prices, according to a GfK survey.

  • Mixed reaction to the Walmart wage hike

    In a move that could alter political debate and improve the image of the world's largest retailer, Walmart announced that it will raise the minimum wage of its employees to as much as $10 per hour by 2016. The decision has received mixed reaction.

    Here's a sampling of the analysis of Walmart's big announcement.

  • Analysis: Walmart pay hike wins plaudits, and pans

    New York -- On Thursday, in a move that could shape the minimum wage debate, Walmart announced it was raising the minimum wage of its employees to $10 per house, which is significantly higher than the Federal minimum wage. The news has met with a mixed reaction.  

    Here's a sampling:
     
    CNBC reports that Wall Street gives Walmart a big thumbs down for the news.

  • Survey: Retailers using mobile POS will grow 300% in two years

    Boston – Nearly 300% more retailers plan to use mobile POS in the next two years, according to a special report by Boston Retail Partners (BRP).

  • NRF comments on Walmart pay hike for associates

    Washington, D.C. -- The National Retail Federation credited the “power of the marketplace” in Walmart’s decision to increase wages of approximately 500,000 full-time and part-time associates in April to $9 an hour, which is well above the Federal minimum wage.

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