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Consumer Attitudes & Behavior

  • Activist hedge fund Starboard Value pushes for Staples and Office Depot merger

    New York -- Activist investor Starboard Value LP, which helped put together the merger of OfficeMax and Office Depot, issued a letter on Tuesday calling for Staples Inc. and Office Depot Inc. to merge, saying it would lead to greater savings.

  • Bon-Ton posts 5.3% rise in sales; CFO to exit

    Holiday discounts helped Bon-Ton Stores post a robust increase in same-store sales.

    The company said same-store sales for the nine-week holiday period ended Jan. 3 increased 5.3%. Total sales for the combined months of November and December were up 3.8%, the company said.

    Kathryn Bufano, president and CEO, said the company was “pleased” with the numbers, but that a “highly promotional sales environment” tempered the impact of those improved sales on Bon-Ton’s profits.

  • Consumer sentiment in January hits 11-year high

    New York -- Consumers are feeling bullish, buoyed by low gas prices and an improving job market. The University of Michigan preliminary consumer sentiment index for January rose to an 11-year high of 98.2, from a final reading of 93.6 for December.

  • Study: Retailers lead in modern marketing

    Redwood Shores, Calif. – Retailers are sometimes accused of being laggards when it comes to technology and process adoption, but that does not appear to be the case when it comes to marketing. To assess marketing maturity across industries and demonstrate the business impact of modern marketing best practices, Oracle commissioned Forrester Consulting to conduct a global study of marketing decision-makers.

  • Walmart hooked on fishing sponsorship

    Walmart is supporting a trio of professional anglers on the competitive fishing circuit this year in an ongoing effort to align itself with sport that resonates with the retailer’s core customers.

    The roster of talent Walmart is supporting this year includes 16 year Walmart FLW Tour veteran Mark Rose, 18 year veteran David Dudley and newcomer Nicole Jacobs.

  • Webinar: Store traffic and conversion rates are critical to your business

    New York -- In today's data-filled world, many retailers are missing some of the most basic — and important — metrics of all: store data and conversion rates. Join this Chain Store Age Webinar on Jan. 29, 2 p.m. (EST), and learn how the insights gained from this data can give companies an edge in today's hypercompetive, omnichannel retail environment.

  • Retailers aren’t giving consumers what they want

    Retailers already knew they had work to do to better meet online shoppers’ expectations, just maybe not as much as revealed by new research from IBM.

  • Survey: Consumers had a very discounted holiday

    Plano, Texas – Consumers enjoyed a very discounted holiday season. According to a new survey from Alliance Data Survey, there was a 12% increase in the number of consumers saving on holiday purchases using rewards, discount offers and coupons.

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