Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 11/16/2020
Best Buy powers up same-day delivery with Instacart
A consumer electronics giant is joining the growing range of non-grocers to collaborate with online delivery platform Instacart. - 11/16/2020
Tanger will send your purchases home for the holidays
A leading outlet shopping center operator is aiming a new self-serve shipping service at out-of-town holiday shoppers. - 11/16/2020
Simon adds new omnichannel returns offering
A major mall operator is now partnering with two different platforms for in-store returns of online purchases. - 11/16/2020
IBM: Baby-boomers to fuel online holiday spending growth
Global consumers are changing how they shop for the holidays as the pandemic continues. - 11/16/2020
Amazon shakes up pharmacy landscape with launch of online prescription service
CVS Health and Walgreens are already feeling shock waves from the opening of Amazon’s new online drugstore. - 11/16/2020
CSA Q&A: Fabletics avoids pandemic layoffs with ‘omni-associates’
An omnichannel activewear retailer transitioned store associates to digital customer service roles during the COVID-19 shutdown. - 11/15/2020
Sonic creates boom in app usage with text campaign
Sonic Drive-In is boosting downloads, account signups, and purchases placed via its mobile app. - 11/15/2020
CVS makes first move with PayPal contactless payment
CVS Pharmacy is the first major national retailer to offer touch-free payment with PayPal and Venmo QR codes at brick-and-mortar stores. - 11/15/2020
Walmart sells most of Japanese business for $1.6 billion
Walmart is strategically reducing its stake in Seiyu while pledging to support the Japanese grocer’s omnichannel transformation. - 11/15/2020
Exclusive Q&A: Online CBD retailer stays straight with regulations
Online retailer Herbstrong is leveraging technology, strategy and common sense to navigate the unique complexities of the CBD product market.
