Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 11/11/2020
Amazon Fresh footprint grows in California
Amazon now operates three stores in its Amazon Fresh high-tech grocery format, all in the Golden State. - 11/11/2020
Cole Haan steps into online returns partnership with UPS
Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases. - 11/11/2020
CSA Q&A: Save A Lot streamlines training with mobile ‘microbursts’
A discount grocer is ensuring compliance with COVID-19 protocols and standard operating procedures with real-time mobile training. - 11/10/2020
Chipotle holds the dining room in new digital-only store concept
Chipotle is opening a restaurant that will fill pick-up and delivery orders only. - 11/10/2020
Survey: Customer digital expectations rise post-COVID-19
Customers have been going online more since the pandemic began, but retailers cannot take their digital business for granted. - 11/10/2020
Gap Inc. gives online shoppers flex payment option
Gap Inc. is offering “buy now, pay later” installment payments across its Gap, Old Navy, Banana Republic, and Athleta e-commerce platforms. - 11/10/2020
Alibaba’s Singles Day event breaks records with $74 billion in sales
The 12th annual Alibaba Singles Day event was the longest — 11 days —and highest-grossing edition of the e-commerce sales bonanza yet. - 11/10/2020
Walmart expands mobile-friendly features of seasonal toy catalog
For the second year in a row, Walmart is providing scannable access to digital content and services from its printed seasonal toy catalog. - 11/10/2020
McDonald’s pilots faster ordering, payment solutions at drive-thru
Drive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor. - 11/9/2020
CSA Q&A: How to have a digital, extended and disruption-free holiday
The 2020 holiday season will require retailers to prepare for early surges in omnichannel shopping and demand spikes.
