ARTICLES BY THIS AUTHOR

• 1/15/2020

  Survey: Retailers are not optimizing omnichannel fulfillment

  Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS.

  Dan Berthiaume

  
• 1/14/2020

  Google users can shop while they mobile search

  Google is making purchasing apparel and footwear as easy as entering a mobile search request.

  Dan Berthiaume

  
• 1/14/2020

  Cavender’s saddles up for streamlined task management

  Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers.

  Dan Berthiaume

  
• 1/14/2020

  Adobe: Mobile plays key role in holiday shopping growth

  Smartphones drove double-digit increases in online holiday revenue and traffic.

  Dan Berthiaume

  
• 1/14/2020

  Report: Amazon resumes FedEx ground delivery

  Amazon is reportedly allowing third-party sellers to use FedEx ground delivery services once again.

  Dan Berthiaume

  
• 1/14/2020

  NRF 2020: It’s the customer, stupid

  Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.

  Dan Berthiaume

  
• 1/14/2020

  J.Crew scales e-commerce operations for seasonal rush

  J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand.

  Dan Berthiaume

  
• 1/11/2020

  NRF 2020: What to expect

  Retail’s “Big Show” will live up to its name — and then some.

  Dan Berthiaume

  
• 1/9/2020

  Survey: Bad returns policy is big turnoff to future purchases

  Retailers’ returns policy can have a big impact on whether a holiday gift is even purchased.

  Dan Berthiaume

  
• 1/9/2020

  Walmart beefs up Angus supply chain

  Walmart is opening a new case-ready facility to support its young Angus beef business.

  Dan Berthiaume