Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 8/13/2020
Exclusive Q&A: Sweetwater Sound hears the needs of the customer
An online music retailer is providing a highly tailored shopping experience as more consumers turn to e-commerce. - 8/13/2020
Three customer-facing tech fails to avoid
Especially as COVID-19 disrupts consumer shopping patterns, retailers must ensure they do not alienate customers with dissatisfying technology experiences. - 8/12/2020
Marshall Retail Group mobilizes for safe, personalized store experience
Marshall Retail Group (MRG) is providing its in-store associates and shoppers with mobile customer service capabilities. - 8/12/2020
Going-out-of-business sales underway at all Stein Mart stores
Stein Mart has begun liquidating. - 8/12/2020
CSA Exclusive: Global outdoor retailer ensures store compliance
Outdoor clothing and equipment retailer Fjallraven is sustainably managing safe, secure store openings and operations during the COVID-19 pandemic. - 8/12/2020
Exclusive Q&A: Capgemini looks at grocery success during pandemic
Chain Store Age recently spoke with Rich Minns, North America commerce leader, Capgemini, about how grocers can assess and overhaul their omnichannel offerings to meet the specific needs of customers during the COVID-19 pandemic. - 8/12/2020
Florida home furnishings retailer assembles flexible e-commerce site
City Furniture is offering a highly personalized online shopping experience. - 8/12/2020
Gap calls for youth activism in social campaign
Gap is partnering with a range of teen leaders across the U.S. to promote positive social transformation. - 8/12/2020
CSA Exclusive: Lamps Plus preps supply chain for high-volume holidays
A specialty lighting retailer’s COVID-19 response has positioned it to meet increased e-commerce demand this holiday season. - 8/11/2020
Cashierless shopping is afoot at Circle K
Circle K is retrofitting one of its stores with autonomous checkout technology. - 8/11/2020
Amazon takes more legal action against counterfeiters
Amazon is teaming up with a U.K.-based cosmetics company in a product infringement lawsuit. - 8/11/2020
Stop & Shop revamps e-commerce and rewards offerings
Stop & Shop is enhancing its digital shopping experience with a new e-commerce platform and upgraded loyalty program.
