ARTICLES BY THIS AUTHOR

• 1/9/2020

  GameStop, Dick’s Sporting Goods personalize for digital peak

  A video game retailer and a sporting goods chain both prepared their sites for the holidays with personalization technology.

  Dan Berthiaume

  
• 1/9/2020

  Survey: Bad returns policy is big turnoff to future purchases

  Retailers’ returns policy can have a big impact on whether a holiday gift is even purchased.

  Dan Berthiaume

  
• 1/9/2020

  Walmart beefs up Angus supply chain

  Walmart is opening a new case-ready facility to support its young Angus beef business.

  Dan Berthiaume

  
• 1/9/2020

  Carvana expands in the Southwest

  An omnichannel platform for buying and selling used cars is coming to a metro region in New Mexico.

  Dan Berthiaume

  
• 1/9/2020

  Salesforce: Digital holiday spend up 8% amid strong mobile growth

  Digital spending rose 8% year-over-year during the 2019 holiday season, with mobile devices serving as a major catalyst.

  Dan Berthiaume

  
• 1/8/2020

  Survey: Customers like store associates – for some things

  ​​​​​​​Retailers should be selective in what aspects of the in-store customer experience they automate.

  Dan Berthiaume

  
• 1/8/2020

  Blue Nile sails into the enterprise cloud

  An online diamond jewelry retailer is streamlining financial operations while personalizing customer experience at scale.

  Dan Berthiaume

  
• 1/8/2020

  Pinterest streamlines shopping process

  Direct shopping on the Pinterest social platform just got a little easier.

  Dan Berthiaume

  
• 1/8/2020

  Survey reveals how to keep shoppers returning

  Several specific technologies can help keep customers coming back to your stores.

  Dan Berthiaume

  
• 1/8/2020

  Nordstrom opens inventory to brick-and-mortar shoppers

  A leading luxury retailer is leveraging robotics to help ensure customers have access to the products they want, in-store as well as online.

  Dan Berthiaume