Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 2/28/2021
CSA Exclusive: Creating online impact with social influencers
Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment. - 2/25/2021
Survey: Retailers focus on fulfillment for 2021
In the upcoming year, retailers want to ensure customer satisfaction by getting them products accurately and quickly. - 2/25/2021
Don’t leave out the human touch in artificial intelligence
Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact. - 2/25/2021
Zumiez integrates financial data with enterprise operations
A specialty teen retailer is blending financial results with workforce and operational data to provide better business insights. - 2/25/2021
Survey: Baby boomers have unique needs for cross-border e-commerce
Global e-commerce shoppers who are baby boomers have different expectations than younger groups when purchasing online from international brands. - 2/25/2021
Carvana bets on ‘car slot machine’ for Sin City
The latest illuminated structure in Las Vegas is not a casino. - 2/24/2021
Amazon opens 10th high-tech Amazon Fresh grocery store
Amazon is continuing to expand its high-tech grocery format with a new location in California. - 2/24/2021
Costco raising its U.S. minimum wage to $16 an hour; Zales parent going to $15 an hour
Costco Wholesale will soon have one of the highest starting wages for U.S. workers in retail. - 2/24/2021
Newegg cracks down on bots and scalpers with product drawings
A tech-focused e-tailer is taking a novel approach to ensuring shoppers have a fair chance to purchase high-demand items. - 2/24/2021
Study: Global cash usage drops as mobile wallets surge
The Asia-Pacific region is driving a broader global shift to mobile wallet payments in the midst of the COVID-19 pandemic.
