Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 3/1/2021
Walmart boosts ad network with three new partners
Walmart is building up the advertising partner network it launched in January 2020. - 3/1/2021
Trader Joe’s leads again in customer satisfaction as overall retail satisfaction declines
Trader Joe’s kept its customer satisfaction score steady during 2020, which is more than most other retailers can say. - 3/1/2021
Regional grocer takes closer look at competitor pricing
North State Grocery is analyzing the prices of rival supermarket chains at a granular level. - 3/1/2021
Fabletics finds solution for better search performance
An activewear retailer with a Hollywood connection is boosting its search revenue and transaction rate metrics. - 3/1/2021
Yum! Brands beefs up AI efforts with acquisition
A quick-service restaurant operator is purchasing an artificial intelligence-based consumer insights and marketing performance analytics technology provider. - 3/1/2021
Ralph Lauren saddles up for subscription program
The world of Ralph Lauren now includes a subscription apparel rental initiative. - 2/28/2021
Crate & Barrel designs new trade program
A specialty home furnishings retailer is targeting designers and businesses with a new omnichannel service experience. - 2/28/2021
Survey: Retail ‘winners’ recognize nature of modern supply chain disruptions
Retailers with exceptionally high sales growth are more likely to take steps to address supply chain issues that are rising in the wake of the pandemic and social strife. - 2/28/2021
Survey: Customers will pay for great online service
Online shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends. - 2/28/2021
Walmart eliminates order minimum from Express Delivery
Walmart is continuing its efforts to draw shoppers away from the Amazon Prime Now same-day delivery service.
