Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 10/21/2020
Amazon opens second Amazon Fresh store
Amazon is expanding the footprint of its high-tech grocery store format in California. - 10/21/2020
Sam’s Club keeps the floors clean – with help from robots
A leading warehouse club retailer is expanding its investment in robotic floor scrubbing technology. - 10/20/2020
Verizon deploys voice-activated digital shopping in stores
Verizon hears what customers are saying, with smart signs located in physical stores. - 10/20/2020
7-Eleven adds three new delivery platforms
The world’s largest convenience retailer now provides eight different options for on-demand delivery. - 10/20/2020
Target conjures drive-thru Halloween celebrations — in store parking lots
Target Corp. will transform its parking lots into contact-free trick-or-treat sites on Oct. 31. - 10/20/2020
Sam’s Club offers holiday shoppers a virtual ‘Christmas Vacation’
Sam’s Club customers can digitally immerse themselves in a classic 1980s holiday film. - 10/20/2020
FedEx turns stores into online return centers
FedEx Corp. is partnering with the Happy Returns online returns platform. - 10/20/2020
Etsy crafts flex payment option
Etsy is enabling shoppers to create online payments in four installments. - 10/19/2020
U.S. govt. files antitrust suit against Google
After more than a year of well-publicized scrutiny, Google faces a suit brought by the federal government alleging unfair search and advertising practices. - 10/19/2020
ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone
No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. - 10/19/2020
David’s Bridal acquires online wedding site
The founder of a popular wedding website will lead strategic partnerships as part of a merger with David’s Bridal.
