ARTICLES BY THIS AUTHOR
- 4/19/2021
Dollar General delivers targeted training in small doses
A major discount retailer is conducting personalized, scalable enterprise training. - 4/19/2021
Klarna’s carbon plan includes consumer footprint tracking
A global retail bank, payments and shopping service is enabling customers to track their shopping carbon footprint in-app. - 4/19/2021
CSA Exclusive: Finish Line optimizes merchandising with AI
A leading specialty sportswear retailer is testing the viability of artificial intelligence to aid workflows including markdowns, promotions, and assortments. - 4/18/2021
New app boosts local retail in Boston
The city of Boston is introducing B-Local, a mobile program that awards points to consumers who shop with local retailers. - 4/18/2021
Direct-to-consumer brand Frame brings the store online
A vertical fashion retailer is connecting online customers to live store personnel. - 4/18/2021
CSA Q&A: Charming Charlie founder predicts future of retail
Charlie Chanaratsopon sees growing e-commerce, multi-use malls, and online marketplaces as critical elements of retail’s “new normal.” - 4/18/2021
Amazon takes lead in purchasing global renewable energy
Amazon is launching nine new utility-scale wind and solar energy projects in the U.S., Canada, Spain, Sweden, and the U.K. - 4/18/2021
J. Crew launches ambitious sustainability program
J.Crew Group is integrating sustainability across its supply chain. - 4/15/2021
EdApp offers free virtual summit April 29
Speakers including an NBA superstar and a C-level Netflix executive will present at an upcoming free online event from digital training platform EdApp. - 4/15/2021
Survey: Brand loyalty hits all-time high, but can be shook
Retailers should not take widespread consumer brand loyalties for granted. - 4/15/2021
Report: Amazon tries its hand at assembly services
Amazon is reportedly piloting a new premium offering that would have its delivery drivers also assemble large items, such as furniture. - 4/15/2021
Survey: Consumers want digitally integrated stores
Customers value brick-and-mortar stores, but have specific expectations for the in-store experience.