ARTICLES BY THIS AUTHOR
- 5/26/2020
How important are social influencers during COVID-19?
Consumers are increasingly engaging with influencers on social platforms as the pandemic continues. - 5/26/2020
Boscov’s extends online greetings to returning customers
A family-owned department store retailer is improving online conversions with personalized engagement. - 5/26/2020
Salesforce: COVID-19 affects shopping habits differently by age — and gender
Significant generational — and gender— discrepancies exist when it comes to what type of measures consumers want to return to brick-and-mortar stores. - 5/26/2020
Fender offers installment option for musicians at payment crossroads
A vertical musical instrument retailer is providing digital customers a cure for the “down payment blues.” - 5/26/2020
East Coast c-store chain comes out with curbside
Users of the Cumberland Farms consumer app have a new way to fulfill purchases. - 5/22/2020
Study: Retailers not prepared for account takeover attacks
Two in three customers would stop shopping at an online retailer if their accounts were used fraudulently. - 5/22/2020
Three tech-related reasons Amazon should buy J.C. Penney
An Amazon acquisition of J.C. Penney makes sense from a technology standpoint – including one non-obvious benefit. - 5/22/2020
Study: U.S. retailers see significant global e-commerce growth
Apparel, footwear, and sporting equipment sales are driving online order volume spikes for U.S. retailers in foreign countries. - 5/22/2020
Regional grocery wholesaler supports e-commerce for members
Winkler Wholesale Grocers is enabling the retailers it supplies to offer full omnichannel shopping services to their customers.