ARTICLES BY THIS AUTHOR
- 3/10/2021
It’s always someone’s birthday at 1-800-Flowers
1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year. - 3/10/2021
Survey: Online returns performance misses the mark
A solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. - 3/10/2021
Survey: Americans curb their drunk shopping habit
It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels. - 3/9/2021
Survey: The top priority for online shoppers is…
Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer. - 3/9/2021
Amazon integrates merchandise into mobile music experience
The digital music arm of Amazon is now directly selling products from featured artists. - 3/9/2021
Aldi’s aggressive new sustainability goals include continued shift to renewable energy
Aldi is embarking on a number of initiatives designed to lower emissions, reduce waste and increase recycling in an effort to substantially reduce its environmental impact by 2030. - 3/9/2021
Walgreens automates COVID-19 vaccine scheduling
Walgreens is extending access to COVID-19 vaccine information and scheduling with an artificial intelligence-based bot. - 3/9/2021
Survey: COVID-19 causes long-term shifts in consumer preferences
Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. - 3/9/2021
Harps Food Stores rewards loyalty – with a personal touch
A regional grocer is responding to an influx of digital shoppers with a new targeted rewards program. - 3/8/2021
Clarks custom fits promotions with AI
Clarks is leveraging a new artificial intelligence (AI)-based shoppable content engine for dynamic ad creation.