ARTICLES BY THIS AUTHOR
- 7/1/2020
Survey: Omnichannel alcohol trends likely to last beyond COVID-19
Consumers who began ordering alcohol online during the pandemic may have discovered a long-term preference. - 7/1/2020
Francesca’s plans mobile app amid COVID-19 sales slump
A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. - 7/1/2020
Unilever enters digital marketing initiative with Alibaba
A CPG giant is leveraging third-party artificial intelligence (AI) to enhance omnichannel marketing. - 7/1/2020
CSA Exclusive: Bob’s Discount Furniture puts premium on safe reopening
Bob’s Discount Furniture is going beyond government guidelines for its comprehensive COVID-19 store reopening strategy. - 7/1/2020
Survey: Online shoppers want returns reassurance
As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. - 6/30/2020
First Look: Walmart's new self-checkout store
Walmart is testing a store design that takes the self-checkout experience to a new level. - 6/30/2020
Survey: Online retailers take steps to combat COVID-19 impact
COVID-19 is having a negative effect on most e-commerce retailers. - 6/30/2020
Sephora enables direct purchase via Instagram
A beauty giant is taking a big step in social shopping. - 6/30/2020
The top 10 cities for SMB e-commerce adoption during COVID-19 are…
Mobile payment provider Square is revealing the U.S. cities where it seeing the biggest percent increase in new sellers moving online in response to COVID-19. - 6/30/2020
Stop & Shop enhances e-commerce capabilities to meet pandemic demand
A Northeast regional grocer is bulking up its e-commerce infrastructure amid a continuing COVID-19-driven online shopping surge.