Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 3/14/2021
Survey: COVID-19 drives demand for better customer experience
As consumers increase their digital interactions with businesses, they want more personalized and flexible services. - 3/14/2021
Survey: COVID-19 puts a dent in impulse purchases
Customers have become less likely to make impulse purchases since the outbreak of COVID-19. - 3/14/2021
Adobe: U.S. e-commerce will hit $1 trillion in 2022
COVID-19 created a significant rise in domestic e-commerce spending, with long-term impact. - 3/11/2021
Three retail lessons of COVID-19
As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward. - 3/11/2021
Survey: Eight in 10 consumers want this omnichannel service
Omnichannel demand is generally up as a result of COVID-19, but one offering is especially popular. - 3/11/2021
Walmart invests in Japanese tech giant
Walmart is extending its partnership with Rakuten via a $153 million USD investment. - 3/11/2021
Online bedding retailer scores with customers on mattress removal
Purple is teaming up with a third-party delivery and installation platform to satisfy California delivery laws. - 3/11/2021
Survey: Retailers shift supply chain strategy in response to COVID-19
Retail and CPG supply chains will look very different in the next three years. - 3/10/2021
Amazon selects supply chain site in Lone Star State
Amazon plans to open a new fulfillment center in Amarillo, Texas. - 3/10/2021
It’s always someone’s birthday at 1-800-Flowers
1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year.
