ARTICLES BY THIS AUTHOR
- 5/17/2021
Exclusive Q&A: Having a conversation with customers – via AI
Chain Store Age recently spoke with Dakshi Agrawal, IBM fellow and chief architect for AI, IBM, about how “conversational AI” is changing the way retailers engage customers. - 5/17/2021
Amazon, Albertsons among Anycart grocery platform partners
A number of major grocers are making their products available on a new multi-retailer e-commerce engine. - 5/17/2021
Amazon rolling out new program to reduce employees work injuries
Amazon is making a major push into employee wellness with a comprehensive physical and mental health initiative. - 5/17/2021
The Container Store will unpack flexible spending
A leading specialty retailer of storage and organization products is joining the “buy now, pay later” trend. - 5/14/2021
Specialty fashion brand launches one-click checkout
Badgley Mischka is unifying its customer’s store and payment accounts as it streamlines online purchasing. - 5/14/2021
Petco shoppers receive targeted digital ads
Petco Health and Wellness Co. is enabling its vendors to sponsor products and display ads across its desktop and mobile commerce platforms. - 5/14/2021
eBay says OK to NFT sales
The newest category of collectible for sale on eBay does not require shipping. - 5/14/2021
Carvana accelerates growth in Texas, Louisiana
An omnichannel platform for buying and selling used cars is entering one new market in Texas and two new markets in Louisiana. - 5/14/2021
Three thoughts on current trends in retail tech
Sometimes my mind wanders to what “touchless” retailing really means, among other industry topics. - 5/14/2021
Casey’s completes 94-store acquisition
Casey’s General Stores has expanded its Midwest footprint.