ARTICLES BY THIS AUTHOR
- 5/14/2021
Three thoughts on current trends in retail tech
Sometimes my mind wanders to what “touchless” retailing really means, among other industry topics. - 5/13/2021
FedEx adds training for small retailers in new competition with Amazon
FedEx is rolling out the FedEx E-Commerce Learning Lab, an educational resource for small retailers not unlike existing offerings from Amazon. - 5/13/2021
PayPal to buy Happy Returns, which helps shoppers return online purchases
PayPal is expanding its digital commerce focus beyond payments to the post-purchase experience. - 5/13/2021
Walmart adds virtual fitting room amid growing fashion push
Walmart is extending its push into fashion as it looks to enhance the customer shopping experience of buying clothes online. - 5/13/2021
Winn-Dixie parent gamifies rewards personalization
Southeastern Grocers Inc. is expanding its targeted marketing initiative with personalized offers delivered in a game-like challenge. - 5/13/2021
Verizon: Stolen credentials are a retail hacker’s best friend
Stolen credentials play a major role in retail data breaches, according to the 2021 Verizon Data Breach Investigations Report. - 5/13/2021
Starbucks enters ambitious solar partnership in New York
Starbucks Coffee Company is moving forward with its pledge to become “resource-positive” by launching a multi-year solar program in New York State. - 5/13/2021
Survey: Brick-and-mortar grocery shoppers prefer Walmart
One area where Walmart is far ahead of Amazon is its popularity as a brick-and-mortar destination for grocery purchases. - 5/12/2021
Survey: Digital fraud grows along with e-commerce
Shoppers are not the only ones doing more business online since the outbreak of COVID-19. - 5/12/2021
Survey: Shoppers expect omnichannel services
Retailers who introduced features like curbside pickup during the COVID-19 pandemic should plan to keep them long-term.