ARTICLES BY THIS AUTHOR
- 5/12/2021
Vera Bradley designs resale program
A specialty women’s apparel and accessories brand is the latest retailer to enter the fast-growing market for secondhand goods. - 5/12/2021
Survey: Digital fraud grows along with e-commerce
Shoppers are not the only ones doing more business online since the outbreak of COVID-19. - 5/12/2021
Survey: Shoppers expect omnichannel services
Retailers who introduced features like curbside pickup during the COVID-19 pandemic should plan to keep them long-term. - 5/11/2021
Under Armour to add Middle East e-commerce channel
A global athletic apparel brand is launching omnichannel operations in the Middle East and North Africa (MENA) region. - 5/11/2021
Motorcycle parts platform revs up customer communications
Comoto Holdings is adding several new interactive features to its omnichannel customer service offering. - 5/11/2021
Live from YouTube – it’s David’s Bridal
The nation’s leading bridal retailer is joining with YouTube in a new life as a live streaming content promoter. - 5/11/2021
COVID-19 dampens retail theft losses, not criminal greed
Even as temporary store closures due to the pandemic cut down on total retail theft incidents and losses, thieves stole more per incident. - 5/11/2021
Amazon enables online price comparison for medications
Amazon Prime members can now easily check whether Amazon Pharmacy or a local drugstore has the best price for a prescription order. - 5/11/2021
7-Eleven Japan creates convenient data access with Google Cloud
The world’s largest convenience retailer is advancing digital transformation in Japan with a new data analysis platform built on Google Cloud. - 5/11/2021
CVS adds free same-day Rx delivery to loyalty benefits
CVS Pharmacy is expanding upon a partnership with Shipt to streamline prescription delivery for members of its paid CarePass program.