ARTICLES BY THIS AUTHOR
- 7/18/2022
Survey reveals perils of poor delivery experience
Online shoppers are not forgiving when it comes to quality of delivery. - 7/15/2022
Amazon to bring drone delivery to Texas
Amazon drone delivery is taking off in at least two locations in 2022. - 7/15/2022
Gen Z and millennials have more complex path to purchase
Retailers targeting customers under 40 need to offer a robust omnichannel experience. - 7/15/2022
Prime Day may signal return of online discounts
New analysis indicates Amazon Prime Day produced mixed results for retailers, but bodes well for consumers. - 7/15/2022
What Prime Day 2022 tells us about the state of e-commerce
Another Prime Day is in the rearview mirror, and a look back provides guidance on where e-commerce is heading. - 7/15/2022
Consumers change online shopping behavior
A new survey reveals that consumers have shifted their approach to e-commerce quite a bit in the past year. - 7/14/2022
Kroger expands online delivery in Tennessee and Illinois
The Kroger Co. is opening two new fulfillment facilities to support fast online delivery. - 7/14/2022
Amazon debuts cashierless grocery store format in New York
Amazon is opening two more Amazon Fresh high-tech grocery stores, including the first location in New York. - 7/14/2022
Saks: Higher-income shoppers continue to spend; spending focus shifts
Higher-income or “luxury” shoppers are still willing to spend money and are widening the product categories they shop. - 7/14/2022
Walmart targets book lovers with latest livestream offering
Walmart is connecting customers directly with authors as part of its newest livestream shopping effort.