Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

1/29/2024
Costco, H-E-B, Publix tops in customer satisfaction
Overall customer satisfaction in the retail sector is on the rise.

Dan Berthiaume
1/29/2024
Walmart to offer virtual optical try-on
Walmart Inc. will soon roll out a new augmented reality (AR)-enhanced shopping experience for eyewear customers.

Dan Berthiaume
1/29/2024
Amazon aims to increase shipping speed after record-breaking 2023
Amazon achieved its fastest-ever global shipping times last year but isn’t resting on its laurels.

Dan Berthiaume
1/29/2024
Podium streamlines contact management
A leading customer messaging and payment platform is making it easier for users to track customer interactions and conversations.

Dan Berthiaume
1/28/2024
How Taylor Swift impacts brick-and-mortar sales
A new survey reveals that “Swifties” carry some real purchasing power.

Dan Berthiaume
1/28/2024
Walmart brings back incentives for new third-party sellers
Once again, Walmart is providing a discount plan and pricing tool for new sellers on Walmart Marketplace.

Dan Berthiaume
1/28/2024
International operations chief departs Papa Johns
The COO of Papa Johns' international division is leaving the company for a chief executive opportunity as it prepares to enter a major new market.

Dan Berthiaume
1/28/2024
Amazon, iRobot call off $1.4 billion acquisition
Amazon is no longer seeking to purchase the maker of the Roomba robotic vacuum.

Dan Berthiaume
1/28/2024
This marketing channel leads in purchasing frequency
One marketing channel rules them all when it comes to how often it delivers an offer that drives a consumer purchase.

Dan Berthiaume
1/28/2024
Exclusive Q&A: Bealls CEO Matt Beall seeks authenticity via podcasts
The CEO of Southeastern regional chain Bealls Inc. hosts two podcasts designed to connect with customers and employees.

Dan Berthiaume
1/25/2024
PayPal pilots AI-based personalization features
PayPal Holdings Inc. is introducing six new artificial intelligence (AI)-based customer engagement solutions.

Dan Berthiaume
1/25/2024
Amazon investing $10 billion in Mississippi data centers
The Amazon Web Services (AWS) cloud computing division of Amazon is making an historic investment in Mississippi.

Dan Berthiaume