Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  




The human touch – delivered via technology

Leading-edge communication technology enables retailers to conduct highly personalized, one-on-one customer interactions – at scale.

Study: U.S. data breaches rise 83% from 2020-2022

Digital fraud is on the rise at steep rates.

Ulta Beauty shifts e-commerce site to cloud foundation

The nation’s largest beauty retailer is transforming its digital retail operation with Google Cloud technology and services.

Report: U.S. threatens TikTok ban unless Chinese owner divests

The U.S. government is reportedly stepping up pressure on TikTok to cut any possible ties to the Chinese government.

7-Eleven rolls out proprietary EV charging network

7-Eleven intends to build one of the largest and most compatible electric vehicle (EV) fast-charging networks of any North American retailer.

Serta Simmons Bedding obtains full supply chain view with AI

A leading manufacturer of mattresses and bedding products with a direct-to-consumer channel is digitally transforming its supply chain planning capabilities.

Amazon enters delivery partnership with Rite Aid – here’s where

Amazon Prime members have a new fulfillment option for health and CPG items in two select markets.

Starburst to open metaverse shop in virtual mall

Another CPG brand is directly reaching out to consumers in the metaverse.

How do consumers react to a security breach?

A new survey reinforces the importance of data security to retailers.

Kroger adding autonomous trucks to fast delivery effort

The Kroger Co. is integrating autonomous box trucks into the “middle mile” of one of its next-generation fulfillment networks.