Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  




Survey: Poor delivery performance drives away customers

Retailers that do not provide a satisfactory delivery experience pay a heavy price.

Lacoste opens gamified store in the metaverse

A French fashion brand best known for its crocodile logo is opening its first-ever virtual store in time for the holidays.

Grocery Outlet enhances refrigeration with cloud-based apps

Grocery Outlet Holding Corp. is detecting issues and managing demand response for its in-store cooling systems with two new mobile apps.

Cyber Monday sets new $11.3 billion online spending record

Online shoppers spent more money on Cyber Monday than on any single day – ever.

Amazon's cloud services unit sets target for water sustainability

Amazon intends for its Amazon Web Services (AWS) cloud platform to give back water.

Exclusive Q&A: Verizon says digital innovation key to SMB success

Verizon is focusing on digitalization as a strategy for small-to-mid-sized businesses to stay competitive.

Black Friday e-commerce revenue hits new heights – but how high?

While two major holiday e-commerce indices agree that online Black Friday sales broke records, they split over just how much consumers spent.

Cyber Monday online sales may hit new record of $11.6 billion

New data indicates that online retailers are set for historic Cyber Monday success.

Study: Retailers can convert holiday sales with these incentives...

Certain retailer offerings can motivate holiday shoppers to make purchases.

Stater Bros. integrates omnichannel fulfillment with mobile app

The largest privately-owned supermarket chain in Southern California is offering curbside pickup and home delivery of online orders via native mobile app.