Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1999. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted in a variety of publications. Dan also has served as a moderator and panelist at numerous industry events.  




Study: Weather is a bigger e-commerce driver than Cyber Monday

Weather events are expected to add billions of dollars to U.S. e-commerce sales this year.

West Coast grocer Stater Bros. promotes loyalty at conveyor belt

Stater Bros. Markets is communicating with shoppers at checkout in a new way.

Samsonite streamlines returns and repairs

Luggage retailer Samsonite is making it easier for customers to activate warranty and repair requests.

Do consumers care about sustainability and responsibility?

A new survey reveals how many consumers consider environmental sustainability and social responsibility in buying decisions.

QVC partners with Selma Blair in accessible shopping initiative

QVC is teaming up with a Hollywood actress to promote its commitment to enhancing the accessibility of its end-to-end shopping experience.

Raymour & Flanigan modernizes warehouse operations

A regional Northeast furniture and mattress retailer is implementing a modern warehouse management system.

Walmart adds online tech courses to employee education program

Walmart is partnering with an online learning platform to provide frontline associates with free technology training.

Corona beer enters metaverse commerce with golf-themed ‘clubhouse’

A leading beer brand is staking its claim in the metaverse with a new immersive virtual storefront and promotion.

Survey: U.S. consumers spent $14 billion shopping while drunk

Shoppers under the influence appear to have influence on retail sales.

Wingstop pilots AI-based voice ordering system

A fast-casual restaurant chain with more than 1,500 locations worldwide is testing an artificial intelligence (AI) solution to streamline voice ordering.