Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

Follow Dan on LinkedIn.

ARTICLES BY THIS AUTHOR

7/22/2026
Chick-fil-A data breach may have exposed customer loyalty info
A popular quick-serve chicken restaurant chain is disclosing a June 2026 cyberattack that impacted its loyalty program.

Dan Berthiaume
7/22/2026
Regional Arkansas grocer Edwards Food Giant personalizes weekly ads
An independent grocery chain is staying competitive with larger rivals via targeted shopper engagement.

Dan Berthiaume
7/22/2026
Most consumers have used an AI shopping agent
Artificial intelligence agents are rapidly moving into mainstream U.S. consumer shopping behavior.

Dan Berthiaume
7/21/2026
Amazon opens second wildfire relief hub — here’s where
Amazon is expanding its wildfire response infrastructure outside U.S. borders.

Dan Berthiaume
7/21/2026
Negative online reviews can hurt local businesses – here’s how
A bad online review can have serious repercussions for a local business.

Dan Berthiaume
7/21/2026
Schnuck Markets to launch Agentic AI shopping assistant
A regional grocery chain plans to individualize its shopping experience with the help of next-gen artificial inteliigence.

Dan Berthiaume
7/21/2026
Circle K enters global consumer intelligence partnership
Circle K is obtaining artificial intelligence-based local market data from a new collaboration with NielsenIQ.

Dan Berthiaume
7/21/2026
Hy-Vee introduces 30-minute delivery and pickup
Hy-Vee Inc. is the latest grocer to provide an ultra-fast delivery/pickup option.

Dan Berthiaume
7/20/2026
Amazon Business reaches $60 billion edit
Amazon’s business-to-business program hit new financial heights in the second quarter of fiscal 2026.

Dan Berthiaume
7/20/2026
AI hits high usage rates among shoppers
Artificial intelligence tools are becoming an accepted part of the modern shopping journey.

Dan Berthiaume
7/20/2026
Michaels teams with Google on new ‘Ask Mike’ AI shopping assistant
The Michaels Companies Inc. is delivering personalized real-time guidance to its customers.

Dan Berthiaume
7/20/2026
Amazon Prime for Young Adults expands cash back for back-to-college
Amazon is temporarily adding more categories to its cash back offer for members of its Prime program for consumers age 18-24.

Dan Berthiaume