Specialty footwear retailer M. Gemi turns customers into sellersM.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. Clarins holds the cookies, serves triggered emailsA global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. Text-to-order takes flight at Jet’s Pizza A pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. CSA Q&A: Accenture sees AI, automation as key to post-pandemic success Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. The top supply chain challenge for retailers is… The two biggest supply chain issues reported by retailers both involve demand fluctuations. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. Lowe’s celebrates spring – all April and across channels Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. First Previous 703 704 705 706 707 Next Last
