TECHNOLOGY

The nation’s largest specialty mattress retailer is extending its personalized customer service efforts to where shoppers sleep at night. 

The Biden administration is reportedly putting a hold on an effort by the federal government to force a popular Chinese social media app to sell its U.S. business.

Consumers are open to engaging with retailers via text for a wide variety of interactions.

4 Wheel Parts is streamlining and personalizing the processes of obtaining financing and making payments.

Alibaba Group is continuing its efforts to expose U.S. businesses to the Chinese market and beyond.

Almost all grocery retailers now share the same top priority in their category planning and assortment optimization strategies.

HMSHost and Starbucks are working to enhance the coffee experience for travelers.

Retailers should focus their strategic supply chain activities in areas including customer experience and automation in the upcoming year.