Gartner: Gen Z will drive evolution of smart supply chainThe supply chain will become increasingly automated as the youngest members of the workforce gain prominence, according to Gartner. Survey: Online returns performance misses the markA solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. Survey: Americans curb their drunk shopping habit It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels. It’s always someone’s birthday at 1-800-Flowers 1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Survey: The top priority for online shoppers is… Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer. Walgreens automates COVID-19 vaccine scheduling Walgreens is extending access to COVID-19 vaccine information and scheduling with an artificial intelligence-based bot. Amazon integrates merchandise into mobile music experience The digital music arm of Amazon is now directly selling products from featured artists. Harps Food Stores rewards loyalty – with a personal touch A regional grocer is responding to an influx of digital shoppers with a new targeted rewards program. Survey: Retailers see value, challenges in AI A new survey of retail executives reveals artificial intelligence is evolving quickly in the industry, with some growing pains along the way. Walmart Canada believes in ghosts — of the kitchen variety The Canadian subsidiary of Walmart is teaming up with a third-party provider to pilot a delivery-only, digital kitchen. Survey: The top reason consumers shop Amazon is... Amazon has been growing rapidly during the COVID-19 pandemic, and low price is not a top five sales driver. First Previous 616 617 618 619 620 Next Last