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SUPPLY CHAIN

  • Study: Consumers' shipping expectations higher than ever

    There is a major disconnect between retailers and consumers when it comes to shipping expectations.    Retailers understand that consumers want free shipping. But they are challenged by and grappling with the rising costs of shipping online orders, according to “The State of Shipping in Commerce,” a report from Temando, a shipping and fulfillment software platform provider.  
  • Amazon's drone future looks sci-fi

    Drone deliveries by Amazon could one day originate from an unusual-looking starting point.   
  • Holiday shipping to get more expensive: UPS to charge extra during peak times

    For the first time ever, UPS is going to add a surcharge for orders delivered to homes during peak holiday times.    The surcharges, which apply only to residential deliveries, could boost the buy-online-pickup-in-stores (BOPIS) strategy deployed by many store-based retailers.  The move comes as the shipping giant look to combat its escalating costs, which include increased investments in hiring, in the wake of the shipping boom caused by rising online package volumes.    
  • Study: Retailers experiencing e-fulfillment growing pains

    Retailers are thrilled with their surging online sales, however the same can’t be said for associated fulfillment operations.    Business is booming online as sales across 82% of e-commerce and multichannel businesses increased in 2016. Only 6% reported a decrease in orders. While many voiced concerns over increasing competition, Brexit and currency fluctuations, the majority of companies (88%) expected a further increase in e-commerce orders during 2017.  
  • Robots, humans to staff online giant's new fulfillment center

    Amazon’s newest distribution center will use robotics to streamline operations.   The online giant plans to open its second Colorado fulfillment center in Thornton. This will be the first Amazon Robotics facility in the Centennial State.   
  • Online giant bolsters fulfillment fleet as it enters new territory

    Amazon continues to expand its footprint of distribution centers.   Amazon is set to break ground on its first fulfillment center in the state of Oregon. The 855,000-sq.-ft. facility, which will be located in Troutdale, will augment the company’s sortation center in Hillsboro, and Prime Now hub in Portland.  
  • Report: Supply chain key to omnichannel costs, revenue growth

    An annual report provides an in-depth analysis of the front-burner issues facing America’s retail supply chains, and highlights tools and leading practices to compete in an evolving marketplace.  
  • Study: Fulfillment costs erode up to 70% of brands’ order value

    Complexities associated with online shipping and fulfillment are eating into retailers’ profitability.   This was according to “Strategies for Agile, Profitable and Secure Omnichannel Execution.” The report, from Radial, revealed that more than 55% of customers are using multiple channels, such as online and mobile to shop.  
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