SUPPLY CHAIN

Retailers that offer click & collect services are getting more benefits than they expected.

Target has found a way to get more visibility into its vendors’ production efforts.

Amazon is bolstering its presence in its third-largest market.

Walmart is stepping up investments related to the “connected customer,” efforts that will drive strong e-commerce growth for the next fiscal year.

Amazon’s new program could give carriers like United Parcel Service and FedEx a run for their money.   The online giant is experimenting with a program that rivals services handled by longtime partners UPS and FedEx. Specifically, it is dabbling in a program designed to make more products available for free two-day delivery and relieve overcrowding in its warehouses, according to Bloomberg.  

To effectively service shoppers at store-level, managers need to evolve beyond their sales roles and become “problem solvers.”   This means store managers must learn to master the combination of order fulfillment, inventory visibility and staffing to keep up with customer demands, according to the “Voice of Store Manager Survey,” a study from JDA Software Group. The second annual study is based on responses from 252 US-based retail store managers compiled in August.  

Amazon is building another fulfillment center in the Buckeye State.   The online giant will open a new 650,000-sq.-ft. warehouse in Euclid, Ohio — its fifth in the state. The company recently announced upcoming fulfillment centers in the cities of Monroe and North Randall, and it currently operates warehouses in Etna and Obetz.